| 2010 |
- Nurse Advice Line is introduced for both Health Partners and KidzPartners members. Our newest benefit, Nurse Advice Line provides 24-hour phone access to registered nurses for help with emerging health issues, as well as general health information.
- After only seven months, and with enrollment accelerating, Health Partners celebrates reaching 1,000 members in its new KidzPartners CHIP plan.
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| 2009 |
- HealthChoices plan members in the Southeast Region give Health Partners the highest scores in the categories of overall “Satisfaction with Plan” and “Satisfaction with Child’s Plan.” These quality of care measures are reported in the Pennsylvania Department of Public Welfare’s A Consumer Guide to the HealthChoices Health Plans, 2009 edition. Overall, Health Partners ranks #1 in the region and/or statewide in more than half of the measures reported.
- Health Partners’ Medical Assistance plan once again receives “Excellent” status, the highest level of Accreditation from the National Committee for Quality Assurance (NCQA), the most recognized accrediting body in the United States for health plans. NCQA Accreditation evaluates how well a health plan manages all parts of its delivery system in order to improve health care for its members.
- Health Partners launches KidzPartners, the region’s newest Children’s Health Insurance Program (CHIP) plan. KidzPartners provides free or low-cost healthcare insurance for uninsured children and teens up to age 19 in Philadelphia, Bucks, Delaware and Montgomery counties, along with Health Partners’ commitment to service excellence.
- Health Partners opens its new Community Outreach Office at 1829 E. Allegheny Avenue. The facility provides members with the chance to meet Member Relations staff face-to-face to learn more about their health benefits and to get their questions answered. The office also hosts computer training and other programs open to the community.
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| 2008 |
- Grammy and Latin Grammy Award-nominated singer La India discusses diabetes and how it has affected her family with Health Partners members during An Intimate Conversation with La India, a special member event held at Julia de Burgos Elementary School. The event also provides diabetes A1c and blood pressure screenings and eye examinations.
- HealthChoices plan members give Health Partners the highest scores statewide in the categories of overall “Satisfaction with Plan” and “Satisfaction with Child’s Plan.” These quality of care measures are reported in the Pennsylvania Department of Public Welfare’s A Consumer Guide to the HealthChoices Health Plans, 2008 edition.
- Health Partners President and CEO William S. George is chosen to serve as honorary chair for the 12th Annual March of Dimes Signature Chefs Auction at Harrah’s Chester Casino. This sumptuous affair features signature dishes from over 20 of the region’s top chefs plus silent and live auctions to support the March of Dimes’ mission to give all babies a healthy start.
- Health Partners and Forest Laboratories, Inc. host nationally-renowned hypertension authority and minority cardiovascular health expert, Elijah Saunders, MD, FACC, FACP, to present “How to Achieve Blood Pressure Control in Difficult Patients.” The lecture, open to participating providers, highlights the prevalence of hypertension in the African-American community and the need to aggressively treat this population through the use of multiple anti-hypertensive medications.
- Health Partners hosts a Men’s Health Huddle featuring Philadelphia Eagles Quarterback Donovan McNabb and his parents, Sam and Wilma. During the event, the McNabbs share their own personal experience dealing with high blood pressure and motivate Health Partners members to take control of their disease. Emceed by 6ABC Sports Anchor, Keith Russell, the event also features a blood pressure presentation by Charles R. Bridges, Jr., MD, ScD, Chief of Cardiothoracic Surgery, Pennsylvania Hospital and Associate Professor of Surgery, Hospital of the University of Pennsylvania, as well as health screenings and a Q&A session with the McNabbs.
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| 2007 |
- Business leaders, healthcare executives, community organizations, clergy and elected officials inaugurate a new, anti-violence initiative. The Safer Streets Alliance, initiated by Keystone Hospice, Keystone Home Health and Health Partners, will work to combat the increasing violence throughout Pennsylvania with a broad united voice.
- Health Partners presents “Azúcar,” an exciting, entertaining health fair and diabetes-testing event featuring multi-platinum, Grammy-nominated Salsa singer Frankie Negrón. Held at Cardinal Bevilacqua Community Center in North Philadelphia, Azúcar celebrates Latino Heritage Month and is a first of its kind event for a Health Maintenance Organization in Philadelphia.
- Joined by several anti-crime groups, Health Partners calls for immediate action to help step up efforts to address the city’s escalating homicide rate. Along with Philadelphia District Attorney Lynne Abraham and a representative from the Mayor’s Office, more than 300 people attend the plan’s Silence the Violence event at the Gallery at Market East in support of intensified efforts by all stakeholders.
- Acquisition of Health Partners’ Senior Partners Medicare line of business by Bravo Health, Inc. is finalized following regulatory approvals. Over the 10 years since enrollments began, Senior Partners membership grew to 21,000 in Philadelphia and surrounding counties.
- HealthChoices plan members in the Southeast Region give Health Partners the highest scores in the categories of overall “Satisfaction with Plan” and “Satisfaction with Child’s Plan.” These quality of care measures are reported in the Pennsylvania Department of Public Welfare’s A Consumer Guide to the HealthChoices Health Plans, 2007 edition.
- Health Partners’ Board of Directors names William S. George as president and CEO. George previously served as the organization’s interim president and chief executive officer, and was also CFO for 16 years.
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| 2006 |
- Health Partners moves its corporate offices to larger and more modern facilities in Center City Philadelphia. The move to 901 Market Street enables Health Partners to better serve its growing membership in Philadelphia and the surrounding counties. The Honorable John F. Street, Mayor of Philadelphia, proclaims April 20 as Health Partners Day.
- Health Partners teams up with Congreso de Latinos Unidos to sponsor a Kick Butts Day March and Rally. The event, part of the national Campaign for Tobacco-Free Kids, raises awareness among young people about the health issues related to smoking.
- Merleen Harris-Williams, MD, Medical Director, Quality Management, and Michael Schaffer, PharmD, MBA, Director of Health Outcomes, represent Health Partners at a Drexel University-sponsored public health seminar which focuses on addressing “Racial and Ethnic Disparities in Health Care.”
- Philadelphia Councilwoman Blondell Reynolds Brown presents Health Partners with a City Council citation. The citation honors Health Partners for its outstanding commitment to providing Philadelphia’s most underserved population with equal access to care.
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| 2005 |
- HealthChoices plan members give Health Partners the highest scores statewide in the categories of overall “Satisfaction with Plan” and “Satisfaction with Child’s Plan.” These quality of care measures are reported in the Pennsylvania Department of Public Welfare’s A Consumer Guide to the HealthChoices Health Plans, 2005 edition.
- U.S. News & World Report ranks Health Partners as number 20 in a national survey of Medicaid health plans. Plan quality, member satisfaction, and National Committee for Quality Assurance (NCQA) accreditation scores are considered in assessing the 95 plans that are reviewed for the survey.
- The Centers for Medicare & Medicaid Services, the federal agency which oversees the Medicare program, grants Health Partners a service area expansion for its Senior Partners Silver plan. Effective in 2006, the plan will additionally be available to beneficiaries in Bucks and Montgomery counties, as well as in Philadelphia.
- The Maternity Care Coalition of Southeastern Pennsylvania recognizes Health Partners during its “Breastfeeding-Friendly Business Award” ceremony. Health Partners is acknowledged for promoting the health advantages of breast feeding, and specifically for working to create a breastfeeding-friendly workplace environment.
- The Philadelphia Business Journal names Health Partners as one of the "10 Best Places to Work" among large companies in Greater Philadelphia. The ranking is based on the results of confidential employee surveys.
- The Philadelphia Corporation for Aging’s Mature Workers Task Force recognizes Health Partners as an “Outstanding Employer of Mature Workers.” The honor is a reflection of Health Partners’ corporate culture and the way it includes mature workers.
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| 2004 |
- Robert E. Tremain, Health Partners President and CEO, receives the first annual “Drum Major Award in Health,” presented by The Philadelphia Council of Clergy at their Eighth Annual Dr. Martin Luther King Jr. Celebration Service. A “Drum Major” is any individual who has taken the lead in improving the quality of life for others. The Philadelphia Council of Clergy chose Mr. Tremain because of the community outreach and support demonstrated by Health Partners under his leadership.
- Robert E. Tremain, President and CEO of Health Partners, is presented with an “Honorary Chief” helmet by Fire Commissioner Harold Hairston. The helmet was presented in appreciation for the support provided by Health Partners and Senior Partners through their “Get a Grip on Fire Safety” campaign.
- Bernadette Mulligan, Director of Community Affairs for Health Partners, receives “Seventh Senatorial District Community Service Award” from State Senator Vincent Hughes. Ms. Mulligan received the award in recognition of her community outreach through Health Partners.
- Bernadette Mulligan, Director of Community Affairs for Health Partners, receives “Woman of Distinction” Award from TEENSHOP, INC. She received the award in recognition of her volunteer work with young women in the community.
- James I. Hill, Senior Community Affairs Education Program Specialist for Health Partners, receives Service Award from Haddington Multi Services for Older Adults, Inc. The award was presented to Mr. Hill for outstanding service as computer instructor to the older adults at Haddington Multi Services.
- Health Partners wins the national 2004 Gold AHIP/Wyeth HERA Award for its “Baby Partners” Prenatal Outreach Program, which has significantly reduced the number of pre-term babies and babies born with complications among its Members. The award honors programs that have made a measurable difference in the lives of women and children. Health Partners received the Gold (top) HERA award in the national “Health Plan” category.
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| 2003 |
- The Center for Literacy, a community-based, nonprofit adult literacy organization in Philadelphia, honors Health Partners’ Senior Community Affairs representative James Hill and inducts him into its Tutor Hall of Fame. Hill, who has served as a volunteer for the Center for Literacy since 1999, was honored for his knowledge, compassion and enthusiasm.
- Robert E. Tremain, Health Partners President and CEO, is featured in the Visionaries section of the April issue of Managed Healthcare Executive. The article focuses on Health Partners’ community outreach efforts and what makes our health plan different.
- Health Partners wins the United Way/Aon Consulting/Child Care Matters Hand-in-Hand Award in the Small Business category. The award is given to a company for its outstanding family and child-oriented work in the community, for fostering a family-friendly work environment and for its commitment to the child care needs of employees.
- The National Committee for Quality Assurance (NCQA), the nation’s leading review organization for health plans, awards its highest accreditation status of “Excellent” to Health Partners’ Medical Assistance line of business. Health Partners earned this accreditation status for service and clinical quality that exceed NCQA’s rigorous requirements for consumer protection and quality improvement.
- Health Partners hosts first annual “Making a Difference” awards ceremony, honoring individuals and corporations whose efforts have positively impacted the lives of some of the Philadelphia area's most needy residents.
- Bernadette L. Mulligan, Director of Community Affairs for Health Partners, receives the March of Dimes Philadelphia Woman of Achievement award for Public Service. She is one of eight women recognized for their commitment to improving the lives of Philadelphia residents.
- Health Partners appoints Paul G. Alexander, M.D., M.P.H. as Senior Vice President and Chief Medical Officer. In his new position, Dr. Alexander will provide medical leadership and guidance to executive staff
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| 2002 |
- Robert E. Tremain is appointed President and Chief Executive Officer of Health Partners. Tremain, an industry veteran, has nearly three decades of diverse executive experience in managed care and related health fields.
- Health Partners’ Human Resources department is named winner of Workforce magazine’s annual Optimas award. This is a national award and Health Partners wins in the Service category.
- Health Partners and the Hispanic Association of Contractors & Enterprises holds ribbon-cutting ceremony to celebrate Health Partners' newly renovated Hace Mall community office.
- Health Partners wins first place in the commercial float category at the 40th annual Puerto Rican Day Parade.
- Health Partners forms corporate alliance with National Liberty Museum to promote non-violence, democracy and diversity.
- Robert E. Tremain, Health Partners President and CEO, receives the SeniorLAW Center’s Medical Services Award for Outstanding Contributions to the Medical Service of the Elderly. Tremain accepts the award on behalf of Senior Partners.
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| 2001 |
- Health Partners receives the American Association of Health Plans’ (AAHP) Ellis J. Bonner Community Leadership Award, the most prestigious award AAHP confers on a member plan. Health Partners won in the small/independent health plan category for its Computer Literacy Program.
- Health Partners establishes its presence on the internet with the launch of its new website: www.healthpart.com.
- Health Partners wins second place in the commercial float category at the 39th annual Puerto Rican Day Parade.
- CEO Sonia Madison receives the Philadelphia March of Dimes’ 2001 Women of Achievement Award in Business.
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| 2000 |
- Health Partners enters the new millennium a dramatically different organization than it was 15 years ago; yet not having lost sight of its original mission to ensure that our members receive quality health care services.
- CEO Sonia A. Madison receives The Philadelphia Council of Clergy, Inc.’s “Measure of A Woman” award. The award is presented annually in memory of Rev. Dr. Martin Luther King, Jr.
- Health Partners hosts an “Evening of Inspiration” featuring internationally acclaimed poet Dr. Maya Angelou to benefit the United Negro College Fund (UNCF). The plan raises over $60,000 for UNCF.
- Health Partners sponsors “The North Philadelphia Neighborhood Mural” at 3214 N. Broad Street to help brighten the inner city landscape and to promote healthy respect in the community.
- Health Partners’ Medical Assistance plan earns Commendable Accreditation from NCQA.
- CEO Sonia A. Madison receives one of the Philadelphia Business Journal’s 25 “Women of Distinction” awards given to women who make exceptional contributions in their professional field and in their community.
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| 1999 |
- The Centers for Disease Control selects three health plans nationwide to participate in a special study on chlamydia awareness programs. Health Partners is one of them.
- Health Partners relocates its corporate headquarters to 833 Chestnut Street, Suite 900 in Center City, Philadelphia.
- Health Partners initiates a comprehensive information systems conversion that will provide the groundwork necessary for the sophisticated data reporting necessary in today’s health care environment.
- Six thousand new members join Health Partners, despite welfare changes resulting in a decline in the overall number of Medical Assistance eligibles. Membership stands at 112,000 at year’s end.
- Medicare membership tops 4,000 in Senior Partners’ second full year of operation.
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| 1998 |
- Managed care veteran Sonia A. Madison joins Health Partners as President and Chief Executive Officer.
- The year ends on solid financial ground after a corporate reorganization.
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| 1997 |
- Senior Partners, our Medicare program, accepts members.
- Health Partners initiates the Healthier Babies Project, a collaboration among the four HealthChoices HMOs. Together, we create a database of pregnancy outcomes that is unparalleled in the country.
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| 1996 |
- The Health Care Financing Administration selects Health Partners as one of 17 plans nationwide for its “Medicare Choices” demonstration program.
- The Pennsylvania Department of Public Welfare (DPW) selects Health Partners as a major contractor for HealthChoices, its program serving Medical Assistance recipients in Southeastern Pennsylvania.
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| 1995 |
- The American Hospital Association makes Health Partners a model in its “Tools for Change” Program. Hospital executives from around the country come here to study our programs.
- The Health Care Financing Administration (HCFA) selects Health Partners as one of 25 plans from 372 competing plans to enter the final consideration process for its “Medicare Choices” demonstration program.
- A new operations center opens, designed to internalize support in information services, claims processing and fulfillment.
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| 1994 |
- President Bill Clinton praises Health Partners as a successful example “of providers who come together and make collaboration work” in a major address before the American Hospital Association.
- The American Hospital Association gives Health Partners its NOVA Award for excellence in building a health care delivery system.
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| 1993 |
- Health Partners becomes the first health plan to open a satellite office on North 5th Street in the Latino community.
- Our member relations helpline expands to 24 hours a day, seven days a week, 140+ languages.
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| Membership reaches 75,000. |
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| 1992 |
- Louis Sullivan, MD, U. S. Secretary of Health and Human Services, describes Health Partners to Congress as a “successful model of health care reform.”
- Membership nearly doubles to 46,000.
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| 1990 |
- Health Partners membership almost doubles to 18,000.
- A special program for persons living with HIV/AIDS is established.
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| 1987 |
- Health Partners achieves its original financial goals and incorporates as a not-for-profit entity. Membership reaches 10,000.
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| 1984 |
- Four teaching hospitals in North Philadelphia create an unprecedented partnership: a prepaid health care delivery system emphasizing primary and preventive care for Medical Assistance recipients. The Robert Wood Johnson Foundation grants initial funding.
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